Security & Compliance
Your property data deserves enterprise-grade protection. Here's how we keep it safe.
How We Protect Your Data
Industry-standard security practices at every layer — from encryption and infrastructure to access controls and backup recovery.
Data Encryption
All data transmitted between your browser and our servers is protected with TLS 1.3 encryption. Sensitive data stored at rest is encrypted using AES-256, the same standard used by banks and government agencies.
- TLS 1.3 for all data in transit
- AES-256 encryption at rest
- End-to-end encrypted backups
- Encrypted database connections
Cloud Infrastructure
KAMOOK is hosted on enterprise-grade cloud infrastructure with multi-region redundancy, automatic failover, and network-level DDoS protection — so your property management system stays online when you need it most.
- Multi-region cloud hosting
- Auto-scaling for peak demand
- Network-level DDoS protection
- Isolated tenant environments
Backups & Recovery
Your data is backed up automatically every day with encrypted snapshots stored in geographically separate locations. In the event of a disaster, our recovery procedures restore your system quickly and completely.
- Automated daily backups
- Point-in-time recovery
- Geo-redundant backup storage
- Tested disaster recovery plan
Access Control
Fine-grained role-based access controls let you define exactly who can see and do what across your property. Combined with multi-factor authentication and session management, your account stays secure.
- Role-based access controls (RBAC)
- Multi-factor authentication (MFA)
- Automatic session timeout
- Audit logging for all actions
Compliance & Certifications
We adhere to the standards and regulations that matter most to hospitality businesses and their guests.
PCI DSS Compliant
Payment processing through our PCI DSS Level 1 certified payment partners. Card data never touches our servers — it's handled entirely by Stripe's secure infrastructure.
GDPR Ready
Full compliance with the General Data Protection Regulation for properties serving European guests. Data processing agreements, right to erasure, and data portability are all built in.
Data Processing Agreement
We provide a comprehensive DPA that outlines how we process personal data on your behalf, including sub-processors, data transfer mechanisms, and breach notification procedures.
99.9% Uptime SLA
We commit to 99.9% service availability backed by our Service Level Agreement. Real-time status monitoring and transparent incident communication keep you informed.
Trust & Verification
Recognized standards and commitments that give you confidence in our platform.
SSL Secured
256-bit SSL encryption on every connection
Stripe Payments
PCI Level 1 certified payment processing
GDPR Compliant
Full EU data protection compliance
99.9% Uptime
Enterprise-grade service availability
SOC 2 Practices
Security controls aligned with SOC 2 standards
Daily Backups
Automated encrypted backups every 24 hours
Related Policies
Read our full legal and data protection documentation for complete details.
Privacy Policy
How we collect, use, and protect your personal information.
Terms of Service
The agreement governing your use of the KAMOOK platform.
Cookie Policy
How we use cookies and your options for managing them.
Data Processing Agreement
Our commitments for processing personal data on your behalf.
Questions About Security?
Our team is happy to discuss our security practices and compliance in detail. Get in touch for a security-focused conversation.